THE PERSONAL INFORMATION WE COLLECT: Depending on the type of communication or transaction, the personal information we collect may include, but is not limited to, your name, postal address, ZIP code, telephone number, organization name, email address, credit card, bank information and/or billing information.
WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN: Our Website is intended for a general audience and we do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to provide us with their personal information. If you are under 13, do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event we learn that we collected personal information from anyone under the age of 13, we will delete that information as quickly as possible. If you believe that we might have collected personal information from anyone under the age of 13, please contact us at firstname.lastname@example.org or call us Monday through Friday, 8:30 a.m.-5:00 p.m. Eastern Time at +1 (317) 732-1887.
Users Outside United States
Hero Family Outreach is based in the United States, and, regardless of where you access our website or otherwise provide information to us, the information may be transferred to and maintained on servers located in the U.S. Please note that any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By accessing our website, you consent to this collection, transfer, storage, and processing of information to and in the U.S.
Hero Family Outreach MAY SHARE YOUR PERSONAL INFORMATION: Hero Family Outreach may use your information to complete your donations; contact you about our on-going work; discuss employment opportunities and ways that you can further support our efforts to support our mission; fulfill your requests for products, programs, and services; communicate with you and respond to your inquiries; conduct research about Hero Family Outreach programs, services, and network; help offer you other programs or services that may be of interest. We may also share your information with other Hero Family Outreach Accredited Programs so that we may provide any requested services or information. Except in the limited circumstances outlined below, Hero Family Outreach will never intentionally share your email addresses, phone numbers or financial information.
EXCEPTIONS: Hero Family Outreach reserves the right to share your personal information in certain additional situations:
1. Credit Card Transactions, Electronic Fund Transfers, Payments by Check or Money Order and Online Transactions. Hero Family Outreach uses third parties to provide credit card, bank, payment and information processing services. If you choose to make a donation online, by phone, through the mail or by other means we will share your personal information with our processing service providers. While we believe these other companies will treat your personal information responsibly, we do not own or control them and cannot guarantee your privacy.
2. Necessity. If we have reason to believe that there has been some inappropriate interference with or use of our website, communications, or charitable services, or if we have reason to believe that one of the Hero Family Outreach website users, donors, employees or other related parties may have been injured or may have harmed some other party, we will disclose, without notice to you, personal information as we deem appropriate or if compelled by a legal or regulatory authority.
YOU MAY ALWAYS CHANGE YOUR PRIVACY PREFERENCES: Please contact us at HeroFamilyOutreach@gmail.com or call us Monday through Friday, 8:30 a.m.-5:00 p.m. Eastern Time at +1 (317) 732-1887. Because the choices you make in connection with your Hero Family Outreach information may not take effect immediately, it is possible you may receive one or more communications during the period in which your request is being processed.
COOKIES AND PIXELS: A "cookie" is a small piece of data that is sent to your browser from Hero Family Outreach's web server and is stored on your computer's hard drive. Cookies are used to collect non-identifying information about the user, such as Web surfing behavior or user preferences for a specific website. Hero Family Outreach uses two different types of cookies - session-based and persistent cookies. Session-based cookies expire at the end of a browser session so once you close your browser the cookie simply terminates. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide Website analytics. You can manually delete all cookies including persistent ones within your browser privacy settings menu. In addition, Hero Family Outreach uses "pixels," or transparent GIF files, to help manage online advertising. These pixels do not collect identifying information.
WEBSITE LINKS: In order to provide certain services and goods on our website, we contract with other companies and individuals. These additional services and goods may include "links" to other websites from our website. Hero Family Outreach's privacy practices may not be applicable at any third-party sites. When you leave the Hero Family Outreach website, we have no control regarding what information may be collected about you, nor do we control what third-parties might do with the information. It is important that you review any privacy policies on third-party sites carefully BEFORE you use any services or programs offered.
CHANGES TO PRIVACY PRACTICES: From time to time, Hero Family Outreach may revise its privacy practices to address changing technology, security measures, and website functionality. Please contact us if you have any questions about changes to our practices.
If you use Hero Family Outreach Network communications tools to disclose information about yourself publicly (for example, in chat rooms or online message boards made available by the Hero Family Outreach Network), other online users may obtain access to any information you provide. The contents of your online communications, as well as other information about you as a user, may be accessed and disclosed in response to legal process (for example, a court order, search warrant or subpoena); in other circumstances in which Hero Family Outreach believes the Hero Family Outreach Network is being used in the commission of a crime; when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; or when necessary either to protect the rights or property of Hero Family Outreach, the Hero Family Outreach Network or its Accredited Programs and Founding Committees or third party providers, or for us to render the service you have requested.